Label issues affecting some forwarders

Incident Report for Zhipster

Resolved

Timeframe: Between 03:47 and 08:47 (CEST, Stockholm time)

During this period, our services for converting ZPL to parcel labels were partially unavailable.
This resulted in problems converting labels for bookings with the forwarders/freight services listed below.

Affected Forwarders:
UPS
FedEx
BRT
DHL Parcel DE

Affected Freight Services:
DB Schenker – Parcel Crossborder

The issue has now been resolved and all services are fully operational again.
Posted Oct 03, 2025 - 03:45 CEST